Delivery Information

Delivery Pricing - UK Mainland

We deliver all orders over £500 +VAT (£600 inc VAT) for FREE within mainland UK. For orders less than this value, a carriage charge is applied to cover the cost of delivery. Carriage charges are detailed in the table below and will be automatically calculated when you place items in your basket.

Delivery Pricing - Northern Ireland & Off-shore Islands

For deliveries to Northern Ireland, Isle of Wight, offshore islands, the Highlands and some parts of Scotland, delivery will be quoted separately (please contact us for pricing).

Delivery Times

Standard delivery times are detailed on each product page, although very often we’ll deliver your order within a few days. If you’ve left things to the last minute and have an urgent requirement, we’ll do our very best to help, so please do enquire.

If an item is out of stock, we’ll contact you to advise the lead time and/or to suggest a stock alternative.

Additional Information

Parcelised Deliveries: these are made between the hours of 8am and 6pm to ground floor entrance only. We’re unable to offer a pre-call or a call-on-arrival service but, at your request, the goods can be left somewhere safe, eg. with a neighbour, in garage/porch (please provide instructions in the notes sections when checking out). Otherwise someone is required to be present at the delivery address to sign for receipt of delivery.

Palletised Deliveries: larger orders will be kerb-side, palletised deliveries between the hours of 8am and 6pm on an agreed day. If required, we can offer a one hour pre-call. In the event of no one being available to accept delivery on the agreed delivery date, a re-delivery charge will be applied.

Orders must be checked immediately upon delivery and any shortages or discrepancies must be notified in writing within 24 hours.